Our Staff

I have spent the last 20 years of my career helping people improve their lives. I began working at Advanced Audiology in 2011 in the billing department. Watching so many of our patients have the enjoyment of hearing again drew me to start studying hearing and hearing loss. At that point I began to take many courses and tests to get my hearing aid dispensing license. Choosing this profession has given me great joy. Knowing that I am helping to improve my patients lives through better hearing and communication with their families is very fulfilling.

I earned a bachelor’s degree in music technology/Audio Engineering at University of California, San Diego (UCSD) then went to Arizona State University (ASU) for a Doctorate in Audiology. During my study, I participated in many research projects as I was eager to know newer ways to enhance hearing. I love that our field incorporates technology with healthcare, and I feel privileged to use my expertise to positively impact others with better hearing.

Proudly serving patients at Advanced Audiology since 2019, ensuring everyone has an opportunity to hear and connect with their loved ones and community. I discovered my passion for helping others while studying Communication Disorders at Cal State LA. My favorite part of what I do is seeing patients’ and their families’ lives change for the better in an instant. In 2011 received Bachelor’s degree from Mills College in Political, Legal and Economic Analysis and in 2019 a Postbaccalaureate in Communication Disorders from California State University Los Angeles. I cherish leisure time spent with my faithful companion, Bells or you can find me volunteering at the local zoo’s research department.

I enjoy being a part of a company that changes people’s lives in the best way. Seeing people smile and walk away happy lets me know we are making a difference. Working in customer service all my life has made me appreciate people more and treat them like family. The success in my career is being able to solve our customers problems and giving them something better to look forward to.

I enjoy working with a company that provides a great service to our community. I have many years of customer service experience and I look forward to the connections we create.

Jackeline Mota is a Patient Service Coordinator and started working at Advanced Audiology in 2024.

What Jackeline loves most about saving hearing lives is helping others. Jackeline focuses on learning in her everyday work with patients.

Outside of saving hearing lives, Jackeline loves hobbies such as art.